Terms of Service

1. General Terms

1.1 By accessing or using Off Chain Customs, you confirm that you are at least 18 years old or have the permission of a parent or guardian.
1.2 We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting. It is your responsibility to review these terms periodically.

2. Products & Services

2.1 Custom & Personalized Products

• Due to the unique nature of custom items, all customized products are final sale and non-refundable unless defective or if an error was made on our part.
• Customers must ensure all designs, specifications, and text are correct before placing an order.

2.2 Product Descriptions & Availability

• We strive to provide accurate product descriptions; however, we do not guarantee that descriptions or images on our website are 100% error-free.
• Product availability is subject to change, and we reserve the right to discontinue or modify products at any time.

2.3 Design Submissions & Intellectual Property

By submitting a design for customization, you confirm that:
✔ You own the rights to the design or have obtained proper permission to use it.
✔ You grant Off Chain Customs a non-exclusive license to reproduce your design solely for the purpose of fulfilling your order.
✔ Off Chain Customs does not claim ownership of customer-submitted artwork. However, unless otherwise requested, we may showcase completed projects in our portfolio, social media, or marketing materials.
✔ We are not responsible for any copyright or trademark infringements related to designs provided by customers.

3. Payments & Pricing

3.1 Accepted Payment Methods

We accept:
✔ Major Credit Cards (Visa, MasterCard, AMEX, Discover)
✔ Digital Wallets (PayPal, Apple Pay, Google Pay, Shop Pay)
✔ Cryptocurrencies (Bitcoin, Ethereum, Litecoin)

3.2 Pricing & Taxes

• All prices are listed in USD unless stated otherwise.
• Prices are subject to change without prior notice.
• Customers are responsible for any applicable sales tax, VAT, or import duties associated with their order.

4. Shipping & Delivery

• Shipping times and costs vary based on the destination and selected shipping method.
• Off Chain Customs is not responsible for shipping delays caused by carriers or customs processing for international orders.
• For lost or damaged shipments, customers should file a claim directly with the shipping carrier.
• Full details can be found in our [Shipping & Delivery Policy] (Link to your shipping page).

5. Returns, Refunds, & Cancellations

5.1 Return & Refund Policy

• Non-customized items may be returned within 30 days of purchase if unused and in original packaging.
• Customized products are non-returnable unless defective or if we made an error.
• For full details, refer to our [Returns & Refunds Policy] (Link to your returns page).

5.2 Cancellations

• Orders may be canceled within 12 hours of placement.
• After this period, cancellations will be subject to order status and production progress.

6. Limitation of Liability

• Off Chain Customs is not liable for indirect, incidental, or consequential damages arising from the use of our products or services.
• Our total liability for any claim shall not exceed the amount paid for the product or service in question.
• We are not responsible for user-submitted artwork or any legal disputes arising from intellectual property infringement.

7. Governing Law

These terms are governed by and construed in accordance with the laws of [Your State/Region], without regard to conflict of law principles.

8. Contact Information

If you have any questions or concerns regarding these Terms of Service, you can reach us at:
📩 Email: info@offchaincustoms.com
📞 Contact Form: [Contact Us]